Effective Date: November 1, 2021 as soon as possible. Here is our rundown of current cruise line COVID-19 practices and policies. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? How Reassuring are New Cruise Cancellation Policies Really? Thanks guys. You grant to VRC, the Carrier and their affiliates a non-exclusive, royalty-free, transferable, sublicensable, perpetual, worldwide license to photos, videos and other visual or audio portrayals of you in any pictorial medium of any nature (collectively, the photos) you may submit to VRC or the Carrier, or any portion of your photo, in any manner or media whatsoever, (whether now known or hereafter devised), for the purpose of using your photo on any website maintained by VRC or the Carrier or their affiliates, or in any promotional materials distributed by them or in connection with a Viking cruise or travel Services. : Yes, including booster dose. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. (Beginning November 7, 2022, on Disney Magic). Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Is A Pre-Arrival COVID-19 Test Required? Remaining 2022 transatlantic crossings are also excluded. Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. The 2 doses must be administered at least 28 days apart. Unable to get refund after canceling a cruise. 0000051148 00000 n
Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. 0000003195 00000 n
Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. They reserve the right not to use your photo for any reason. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Yes, of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Canada or Greece. If required as a condition of entry into the country of embarkation. Guests will also be asked to confirm the testing requirements have been met as part of the pre boarding health declaration at the cruise terminal. Product Eligibility: New & existing reservations made by April 30, 2022. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. When is disembarkation? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Written Notice received Days Prior to Departure Date. Be sure your email account is set up to receive communications from Viking so that these messages can find their way to you. Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. Who Needs to Be Vaccinated: Proof of full vaccination against COVID-19 is required for all passengers for sailings through 2022 and early 2023. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Are Any Unvaccinated Passengers Able to Sail? Share your photos and videos with others to prove the truth of your words. Is A Pre-Arrival COVID-19 Test Required? What is the cancellation policy for my booked shore excursions? 0000005765 00000 n
Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. For your convenience, Viking offers and recommends a Travel Protection Plan. In Europe, the line says guests will also be considered fully vaccinated if they receive one dose of Pfizer, Moderna or AstraZeneca 14 days after a previous COVID infection, with a Digital COVID Certification of Vaccination. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Pre-cruise testing is still required for voyages 16 days and above. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Crew Vaccinated? Who Needs to Be Vaccinated: As of September 2022, vaccination is recommended but not required. Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. If I read it correctly, he didnt get the voucher money back. This complaint was posted by a verified customer. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. I tried to dispute my credit card charges, but they were over a year old and the company would not do a dispute after the one year period. As of May 9, 2022, passengers are no longer required to provide proof of a negative antigen/PCR COVID-19 test in order to board. Montreal, Canada U.S. Consulate General. Uncruise Adventures requests passengers test before arrival, but this remains at the passengers discretion. 0000008850 00000 n
Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. 105 49
Not noted. I had to cancel due to ill health and provided over five months notice. Masks and Physical Distancing Requirements: Masks are optional. 0000002091 00000 n
My only thought is to see if I can get a tax credit from it on next years taxes. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. can assert criminal jurisdiction in all these circumstances. Share your photos and videos with others to prove the truth of your words. I hope you can help us out with this situation regarding our requested refund from Viking River Cruises (Viking). Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. Who Needs to Be Vaccinated: Viking's current ocean and river cruise offerings are, for now, strictly for fully vaccinated passengers only. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. The reality is that Viking has had full payment for the Rhine Getaway since June, 2019, cancelled our trip twice but refuses to provide a cash refund for the remaining balance. No longer required. ComplaintsBoard.com is a leading complaint resolution website on the Internet. No, except in ports where pre-testing is required. This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Thank you. 0000000016 00000 n
Your passports expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport. Now, this all takes up to 21 days to process. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking . http://www.vikingcruises.com/terms-conditions/index.html. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. You can't get cash once you accept a . Are Any Unvaccinated Passengers Able to Sail? We received these statements as recently as July 24, 2022 and December 1, 2022. Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. Children 12 and under are not required to be vaccinated. Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. Who Needs to Be Vaccinated: All passengers 18 years of age and over. Risk-Free Guarantee: How it Works Masking and Physical Distancing Requirements: Optional as of September 1, 2022. This review was chosen algorithmically as the most valued customer feedback. Note: Visa requirements subject to change at any time without notice. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. The 2 doses must be administered at least 28 days apart. Masks and Physical Distancing Requirements: Masks are optional. Are Any Unvaccinated Passengers Able to Sail? If the length of the itinerary prohibits the initial on-loading of sufficient oxygen cylinders, the guest must make their own arrangements for additional cylinders or refills with a port. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Scenic. This will surely increase the credibility of your complaint. On February 7, 2019, we received our cruise confirmation from Viking. Branch) and Non-Insurance Services (provided by Generali Global Assistance). Who Needs to Be Vaccinated: Passengers on voyages 16 nights or over in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. Is A Pre-Arrival COVID-19 Test Required? Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Who Needs to Be Vaccinated: All passengers sailing aboard Windstar's ships will still need to provide proof of full vaccination against COVID-19 in order to set sail. Expires September 30, 2022. Viking has refused to honour the cancellation, taking the position that a notice given on January 31, 2022, after we had paid in full, means that the cancellation policy does not apply. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. No. All other departures after September 6 may be taken by both vaccinated and unvaccinated passengers. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. 0000002126 00000 n
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