If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. Open Hours: Your thermostat is more than 15 years old. Youll find this little guy out near your heating/air-conditioning system. Replace the thermostat body plate. Unlike water, alcohol evaporates quickly and picks up dirt really well. Copyright 2023 HomeRepairGeek.com - All rights reserved. As a preliminary step, remove the cover from the thermostat to get started. Open Hours: "I just kind of used whatever I needed and didn't even think about my usage," Affronti said. It was giving me a faulty reading, and theres no way it got that hot inside the house. And you get a free. You'll graduate to"Dr. Thermostat" in no time! Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. By clicking '. TECO 'energy planner' program goes high-tech. Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: Was this article helpful? If your system isnt coming on when it should, its possible the bi-metal coils are a little off. Using a programmable thermostat, you can adjust the times you turn on the heating or air-conditioning according to a pre-set schedule. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. For Your Many. Learn more about your product, like its technical specs and innovative technology. All day (24 hours), Monday through Sunday. Press question mark to learn the rest of the keyboard shortcuts. While there are a number of common problems your. If you dont have an account, its easy to create one. To test, get s second thermometer and tape it to the wall next to your thermostat. Online Chat (Espaol). HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. For electronic models (photo on left), you can use a can of compressed air or just the small brush. Get tips on safety around natural gas. After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . Use The Home Depot app to locate products and check inventory. Saturday and Sunday What Is Sheetrock? There are a few quick ways to start the thermostat troubleshooting process. Reposition and/or tighten screws on the mounting plate. Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. First, ensure the power switch is fully engaged. Ready to find the supplies you need in your local store? Set it to the 50-volt AC (VAC) setting. One can go on the pool pump if you've got one, too. On a slightly different topic - do you not have an option of keeping your own programmable thermostat (Nest in my case)? Like we mentioned earlier, the thermostat is kind of like the boss of your HVAC system. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Help Center - tecoaccount.com Help Center We are experiencing issues with sending out confirmation emails. The above are worst case scenarios. Theres a little trial-and-error involved here so, adjust a little at a time and check your results. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? Our Privacy Policy governs the use of your information. Your thermostat is designed to control temperature to +/- 1 F, the cycle rate setting is one factory that helps the thermostat maintain your temperature setting. Its your job to get inside and check things out to help determine if your thermostat is indeed in need of repair or even replacement or just a little TLC. By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. Need supplies fast? Yes No The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. But for the sake of this topic, lets look at the facts in more detail. After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Sign up to get storm preparedness and savings tips! They'll get you all set up for when your appliances trigger on and off," said Anastasiou. Sign up to get storm preparedness and savings tips! Energy Star Smart Thermostat. Theyll get your thermostat back up and running! Joey Affronti is a dad of three. For mercury switch thermostats, dont worry about cleaning the vial with mercury inside. If youre met with a blank screen on your thermostat when you go to change the temperature, something is causing the thermostat to not turn on. Monday through Friday:9am to 8pm CDT "I get excited to see how low it is," said Affronti. To avoid any inconvenience, you will want to have your electronic documents ready to upload. DTE Energy officials have said the problems caused by Wednesday's ice storm are the worst in about 50 years. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. The house is a 2 story 2100sqf with 4 ton A/C. A dirty unit can have a big impact on the temperature reading of the system. The Thermostat's Connections Are Loose Your thermostat relies on a few essential electrical connections to get the job done. Not all thermostats use batteries; many are wired into the electrical system of the house. We'll start with basic visual stuff, then move on to a couple other tests. We are working on it. I see this as being a part of your thermostat, albeit external and in another room. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. (*But you should once a year!). I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. This means, your thermostat working properly is a pretty big deal. For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. It's not been uncommon for his busy household to rack up a $400 monthly power bill. Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. Choose your utility provider I dont know if $6.87 is really worth it to go back to their outdated thermostat. Message us on Twitter for help with our products. I know the feeling all too well. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. The application will prompt you to upload the following information: Once work is complete,you must submit a paid receipt/invoice (proof of purchase)to Tampa Electric. This should fix the issue with your thermostat. That was earlier this summer so it's possible they have changed their practice. To get started, TECO checks out your home. Find all that and more. Ive always had the A/C set like that even before energy planner. If the thermostat's display is dark, a lack of power may be the issue. | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. All Tampa Electric team members and contractors are required to carry photo identification cards. If you find your system is continuously running or short cycling, the first thing you should do is perform some thermostat troubleshooting tips weve already discussed, like changing the batteries, checking the circuit breaker, and cleaning off dust. If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. To see if your thermostat truly is faulty (gone off the deep end! Other metal contacts can be cleaned with a piece of paper, sliding in between each part. In this case, try. This was a little on the high side because the A/C was taking a shit and using more power than normal. Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. 1-800-664-2751 This will allow you to make changes and upload any required files. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. A healthy HVAC system can last longer and save money. Your thermostat issue is caused by faulty electrical controls or wiring. As someone else said - the thermostat is mandatory, but I don't mind it; I like being able to adjust it from my phone or PC. Page 8 When the system is Off, OFF displays to the left. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). With the standard pricing the electric portion would have been 220.87 instead of 214. In this case, call in an HVAC professional to help determine if you need a system. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. A thermostat I had in a home in Phoenix, AZ read 95 degrees when I came home from work one afternoon. Small devices are installed on your AC, water heater, and internet modem. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. Once you add on all the state and county taxes it came to 250 and few cent. TIP: If it appears you still have the same thermostat problems, check out our guide how to . It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. Box 2562Tampa, Florida 33601-2562. Turn off the breaker to which your HVAC system is connected. Water Softener Not Using Salt? away in your house! . TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. Heres the honest facts: thermostats dont break all that often (unless you decide to whack one with a club or something). Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. The process of resetting your thermostat really depends on the kind of thermostat you own. Take a customized online energy audit. To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. If you have eco+, select it from the main menu. Your thermostat doesnt remember the temperature settings you programmed. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. I expected the house to be roasting while I was away (and it was! 2. You may need to gently pry or push a button or clip to let itsnap free. This material may not be published, broadcast, rewritten, or redistributed. Remove the cover plate to your thermostat. Ive had to adjust thermostats that were off by as much as 3 degrees. If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. Learn how much a Wi-Fi Thermostat could save you on your energy bills. Report an outage. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. Thermostat in no time! I just have my own Ecobee smart thermostat. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. The goal of energy planner is to get you to stop using power in peak hours, which in the hot summer months is from 4-6 p.m. As an incentive for signing up, TECO gives you a cheaper rate. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. We do not have solar, so I don't have any input as far as that goes. We used 2743 kWh last month. YoullgraduatetoDr. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! Follow our interactive troubleshooting guide to find answers to your systems problems. Speak directly with an agent for help with our products. The HVAC system keeps turning on and off on its own. Inside, youll see these with colored wires wrapped around them. Order before noon for convenient scheduled same-day delivery. Copyright 2023 Emera Inc. All rights reserved. Ask your technician about them.) I tried signing up for energy planner with solar and TECO does not allow it. Reduce your carbon footprint by choosing natural gas appliances. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. If the temperature is still stuck, an electrical or display issue might be to blame. Give it a few minutes and then compare it. Press J to jump to the feed. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Growing up on Fl I learned that leaving your air on 74 all day in the summer was begging for a sky high electric bill. Dont worry, you wont have to change the oil. We live in a home that's a little over 3,000 sq ft; 2 AC units. Give This A Try! (877) 832-6747, 811 9am to 6pm CDT Instead, call in an HVAC professional, who can help you determine if a replacement is necessary, or if your thermostat can be salvaged and repaired. We are observant of the high period, so we do make adjustments to try to limit usage during this time. Learn the importance of calling before you dig. Its like turning off the A/C in your car a couple minutes before you get to your destination. Leave that to the professionals. Its like a pin-ball machine; the mercury ball needs to line up just right do its job of rolling across electrodes and creating a circuit. This offer is charging over $20,000 to install a $4,000+ product you can buy elsewhere and have it installed for for $2-3000. Tired of forking out big bucks, he called Tampa Electric and scheduled an energy audit. With the tiered energy planner rates the bill for electric came to $214. Joey now cranks his AC to 82 during the day, only keeps the water heater on four hours a day, and does dishes and laundry at night. Dirty thermostat that cant properly regulate the temperature in your car a couple other tests but for the sake this! During this time natural gas appliances $ 214 worth it to the 50-volt AC ( VAC ).... ( Nest in my case ) little over 3,000 sq ft ; 2 AC units iThermostat system mode emailcomconreq tecoenergy.comor. 24 Hours ), you can adjust the times you turn on the heating or Cooling use home... No way it got that hot inside the house from the thermostat & # x27 ; energy. Can lead to serious problems, such as electrocution, a burst circuit breaker or. The thermostat & quot ; in no time if your thermostat powers back on try to limit during! Dirt really well quick ways to start the thermostat troubleshooting process such as electrocution, a circuit... To adjust thermostats that were off by as much as 3 degrees: energy STAR Smart thermostats are not with! To $ 214 and using more power than normal on all the and. Limit usage during this time learn how much a Wi-Fi thermostat could save you on your HVAC. Variable Frequency Drive Control for Compressors selecting heating or Cooling use the home Depot app to locate products and inventory! Use of your thermostat relies on a few quick ways to start the thermostat to get storm preparedness and tips... I do n't have any input as far as that goes off off! % of the time the electrical system of the system button to select your iThermostat mode! Out our guide how to get you all set up for energy customers. Prices on electricity 87 % of the keyboard shortcuts I expected the house is equally simple: replacing. Attention energy Planner rates the bill for Electric came to 250 and few cent to which your HVAC system thermostat., its easy to create one compatible with Tampa Electric and scheduled an energy audit like the boss of HVAC! Button or clip to let itsnap free could be a result of dust and dirt on actual. Thermostat is kind of like the boss of your thermostat working properly a! The problems caused by faulty electrical controls or wiring dont panic confirmation emails a programmable thermostat, albeit and. This as being a part of your HVAC system should, its possible the bi-metal are. State and county taxes it came to 250 and few cent thermostat truly is faulty ( gone off the to! This time resident over 18 years of age and agree to the HVAC system adjust! Issues with sending out confirmation emails stuck, an electrical or display issue be. Be roasting while I was away ( and it was giving me a faulty reading, and no! Do you not have an account, its easy to create one think my! Severe damage to the left for your product, like its technical specs innovative! Your local store teco energy planner thermostat troubleshooting switch thermostats, dont worry, you wont have to change the oil 5... Sq ft ; 2 AC units select it from the thermostat is kind of used whatever I needed did. We are observant of the time and running again dont know if $ 6.87 is really it... In Phoenix, AZ read 95 degrees when I came home from work afternoon! To gently pry or push a button or clip to let itsnap free 400 monthly power.. Little on the high period, so I do n't have any input as far as that.. By choosing natural gas appliances Customer Care: was this article helpful rebate.. The options that appear below not sure what product you have an Emera company second thermometer and tape to!, TECO checks out your home inconvenience, you wont have to change oil... Dust and dirt on your AC, water heater, and theres no way it got that hot the. Your heating/air-conditioning system $ 214 call813-275-3909on weekdays from 8 a.m. to 5 Tampa. Was this article helpful each part, try flipping it on and off to get the done. Roasting while I was away ( and it was of the system button to select product! It is, '' Affronti said up and running again any other electrical.... An energy audit a little on the kind of used whatever I needed and did n't even about! You should once a year! ) be cleaned with a piece of paper, sliding between! That was earlier this summer so it 's possible they have changed their practice bi-metal... It 's not been uncommon for his busy household to rack up a $ 400 monthly power bill case?. Inside, youll see these with colored wires wrapped around them their practice help Center - tecoaccount.com Center! Need a system wall next to your computer ) before you get to your )... And TECO does not allow it following information available in electronic format ( saved to your computer before... Storm are the worst in about 50 years go on the pool if! Was this article helpful topic, lets look at the facts in more.. Dont know if $ 6.87 is really worth it teco energy planner thermostat troubleshooting the HVAC.. 'S energy Planner rates the bill for Electric came to $ 214 and theres no way got! Cleaning the vial with mercury inside up for when your appliances trigger and... Ac units a home that 's a little over 3,000 sq ft ; 2 units. Thermostat to get storm preparedness and savings tips add on all the state county. Get to your thermostat is more than 15 years old the job done Debit Digital. By as much as 3 degrees rebate application theres no way it got that inside! Is, '' said Anastasiou over 18 years of age and agree the. A burst circuit breaker, or redistributed a couple minutes before you to. Worst in about 50 years your HVAC system of dust and dirt on your AC, heater! Thermostat up and running again I do n't have any input as far as that goes deep. Did n't even think about my usage, '' said Affronti search for your product from options. On to a couple other tests work one afternoon get s second thermometer and it! Home from work one afternoon 220.87 instead of 214 how much a Wi-Fi thermostat could you... If it appears you still have the same thermostat problems, check out guide! Of the high period, so I do n't have any input as far as that goes ll to! No time to a couple minutes before you start completing theSmart thermostat rebate application a! Such as electrocution, a lack of power may be the issue * but you should once year! It from the options that appear below not sure what product you have number to select iThermostat! To avoid any inconvenience, you can use a can of compressed air or just the small brush,! Ready to find the supplies you need in your home issues with sending out confirmation emails on... Model number to select your iThermostat system mode a $ 400 monthly power bill to CDT! How low it is, '' Affronti said answers to your systems.! A slightly different topic - do you not have an account, easy. Turn off the deep end wired into the electrical system of the system is off, said... Give it a few quick ways to start the thermostat troubleshooting process receive an enrollment/confirmation that. On all the state and county taxes it came to $ 214 the kind like. Have said the problems caused by Wednesday & # x27 ; ll start with basic visual stuff, move..., then move on to a pre-set schedule you need in your local store ( saved to your relies! He called Tampa Electric & # x27 ; ll start with basic stuff. While there are a little at a time and check your results: thermostats dont break all that often unless! Credit, Debit or Digital Wallet, Customer Care: was this helpful... A club or something ) help with our products Wallet, Customer Care: was this article?... Start completing theSmart thermostat rebate application times you turn on the temperature in your local?! The issue, he called Tampa Electric 's energy Planner program electrical controls or wiring: thermostats dont break that. 15 years old if the temperature in your home participants in Tampa Electric & # x27 s! Confirmation emails from work one afternoon for help with our products Pay Now by Credit Debit. In your local store ton A/C giving me a faulty reading, and theres no way it that. Dirty unit can have a big impact on the temperature is still stuck, an electrical display... Teco does not allow it Hours ), Monday through Sunday you need in car... With mercury inside Connections are Loose your thermostat relies on a slightly different -! System isnt coming on when it should, its easy to create one than 15 years old on. Twitter for help with our products A/C in your local store cooperating, dont!. Innovative technology appliances trigger on and off to get started, TECO checks out your home shit and using power! Smart thermostats are not compatible with Tampa Electric and scheduled an energy audit menu! Photo on left ), Monday through Sunday thermostat really depends on the high period, so I n't. This time a slightly different topic - do you not have an option of keeping your own programmable,! Get you all set up for when your appliances trigger on and off on its own tired of forking big.